If there’s one principle I keep returning to, whether I’m shaping strategy, writing academically, or navigating the increasingly noisy digital world, it’s this: your input determines your output. And nowhere is that more obvious than in the way we use Artificial Intelligence (AI). People often assume AI is here to replace human thinking. But that’sContinue reading “The Clarity Advantage: How Better Prompts Make You a Better Thinker”
Author Archives: Tokiso Molefe
PhD Research: Understanding How South African SMEs Navigate Online Reputation Management
As part of my PhD research, I am examining how South African SMEs navigate online reputation management in an increasingly digital environment. If you represent an SME, I invite you to complete a brief 10‑minute survey. Your contribution will add valuable depth to this study and help advance insights relevant to the SME sector. ClickContinue reading “PhD Research: Understanding How South African SMEs Navigate Online Reputation Management”
Reputation Risk in the Age of AI‑Driven Misinformation: Why Trust Is the New Currency
Reputation has always been a fragile asset – hard to build, easy to lose, and almost impossible to fully restore once damaged. But in the age of AI‑driven misinformation, reputational risk has shifted from being a communications concern to a full‑scale organisational threat. Today, a single synthetic image, a fabricated policy document, or an AI‑generatedContinue reading “Reputation Risk in the Age of AI‑Driven Misinformation: Why Trust Is the New Currency”
Social media as a credibility and visibility engine
Are we treating social media as a credibility AND visibility engine, or still focused on just the visibility part by broadcasting for applause? I ask that question because too many organisations and leaders still treat social platforms as megaphones for applause rather than instruments for building durable trust. Social media is undeniably a visibility machine:Continue reading “Social media as a credibility and visibility engine”
Is There Still Space for Research in a Rapidly Moving World?
Lately, I’ve been sitting with a question that keeps resurfacing as I reflect on my PhD journey: Is there still space for research in a world that moves this fast? When I began my PhD, my focus was (and still is) Online Reputation Management. Artificial Intelligence was, at best, a paragraph in my proposal –Continue reading “Is There Still Space for Research in a Rapidly Moving World?”
Why Online Reputation Management Is a Growth Strategy for South African SMEs and Not a Luxury.
For many South African small and medium enterprises, reputation is often treated as something that “will take care of itself.” The focus tends to fall on sales, operations, and survival – understandably so in an economy where SMEs face structural barriers, limited resources, and intense competition. However, neglecting the importance of a solid reputation canContinue reading “Why Online Reputation Management Is a Growth Strategy for South African SMEs and Not a Luxury.”
The Research-Driven Communicator: Why Data Is the New Soft Skill in PR
In South Africa’s fast-evolving public relations landscape, we often celebrate “gut feeling” and “creative intuition.” Those instincts still matter, but they’re no longer enough. As I move between my PhD research and industry work, one insight keeps resurfacing:The most influential communicators of the next decade won’t only be storytellers, they will be social scientists. WhereContinue reading “The Research-Driven Communicator: Why Data Is the New Soft Skill in PR”
Dancing the Death Drill – A Review
Two standing ovations! Yes, and the first one was before the show even ended. In fact, I suspect the audience wanted to give a couple more throughout the show. That was how the audience received Dancing the Death Drill, a stage adaptation of Fred Khumalo’s award winning novel. I knew I could not miss itContinue reading “Dancing the Death Drill – A Review”
When Old Laptops Spill Memories: A Journey Through Forgotten Files
My daughter found one of my old laptops and asked me to switch it on, hoping to download games. I reluctantly indulged her, but what was meant to be a teachable moment of the obsolescence of technology turned into a walk down memory lane for me. This laptop holds most of my pictures and writtenContinue reading “When Old Laptops Spill Memories: A Journey Through Forgotten Files”
Harnessing AI: Transforming Communication Roles in the Modern Era
Unveiling the Potential of Artificial Intelligence in Everyday Communication Strategies I recently had an interesting conversation with a fellow communication professional, and she highlighted her concerns about artificial intelligence (AI). I share her concerns, especially about our roles as communicators. And, since there is an uptake of AI, it is also our responsibility to learnContinue reading “Harnessing AI: Transforming Communication Roles in the Modern Era”